Have you had bigfoot-itis?

[missourijan]

We have the TK3, ordered it with the built in vacumn. One morning DH comes down the stairs and steps on the plate and brakes off the part that you flip on to sweep in crumbs. We ordered the part but can't figure out how to replace it. The configuration in the basement is impossible to get to. If we take off the trim on the bottom step, do you think it will fall forward? My DH can't be the only one that has stepped on that darn plate thingy.