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My experience with GS and my major tows has been that they are pretty flexible when you tell them you want the vehicle taken to a dealer shop, not nearest shop. As to the trailer, that might be the case, but never had to experience that. My latest adventure--the engine blew in my 450--I was able to choose a Ford dealer in a larger city that was somewhat farther, and the fiver to an RV park of my choice in that city.
Not sure how far you can push this request, but has worked so far for me.
There is also some degree of liability on their part if you are forced to take their choice of shops and the repair is 'bungled.'
Joe
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2016 Tiffin 40 QBH
2015 38RSSA, traded
2005 TK3 #1869, 10 yrs of memories,
2017 F450 KR--one more Ford is it
2009 F450 4x4-died; 2010 F450-retired
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