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Old 04-13-2021, 04:00 PM   #21
Carny Bill
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About 2 feet of my trim would pop off and very time it was fastened down and made a road trip.

I sure hope someone from DRV is monitoring this site so that they realize they have a problem with their engineering
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Old 04-13-2021, 10:09 PM   #22
bigbird272
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Rear cap failure

I am on another Forum besides this one. This is a common problem with DRV. If I had read forums etc about DRV problems I would never had purchased one. You would think by now they would realize they have a manufacturing defect? They need to be taken to task.
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Old 04-13-2021, 10:29 PM   #23
bigbird272
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Rear cap failure

I am on another Forum besides this one. This is a common problem with DRV. If I had read forums etc about DRV problems I would never had purchased one. You would think by now they would realize they have a manufacturing defect? They need to be taken to task.
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Old 04-19-2021, 09:50 AM   #24
wingnut60
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Current discussion about this between DRV and several dealers--supposedly has been reinforced on current production. Only took them about 15-16 years to get shamed into it.
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Old 04-19-2021, 02:08 PM   #25
porthole
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Originally Posted by wingnut60 View Post
Current discussion about this between DRV and several dealers--supposedly has been reinforced on current production. Only took them about 15-16 years to get shamed into it.
And I cannot get anyone to confirm there is actual structural changes to the inside where the cap is attached.
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Old 06-05-2021, 09:21 AM   #26
bjogan
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Just left the factory service center with this issue, or so it seems. They are not letting anyone in the shop, so it's hard to say, but it was clear that most of the screws holding the cap in place were broken. The tech stated that he added some "backing" and replaced the screws.

Guess I will have to watch some of the referenced videos and dig into this myself if I want it fixed correctly. Was not very impressed with the workmanship at the factory service center. That said, they were nice and did fix most of the little items that were on the list.

Given the amount of posts I've seen where people have had this issue, it's clear that DRV/Thor has a design or manufacturing issue. Even with an IS, it's still an earthquake rolling down the road.

It's just crazy the decline in workmanship and customer service over the past several years. But that's another thread for a different forum....

Loose end caps are a real issue. DRV should just own it and take care of its customers without fuss.
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Old 06-05-2021, 10:10 AM   #27
porthole
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The tech stated that he added some "backing" and replaced the screws.
"Some backing and replaced screws"
Well that ain't gonna fix it.

Just took this video yesterday from a different perspective.

When you play it that noise you hear when it first starts is the cap slapping as it comes off the rear jacks.

And I don't know why the video quality is poor, it was supposed to load as HD.

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Old 06-09-2021, 10:45 AM   #28
OCB
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I have watched this problem for a couple years including replacing some broken screws. When at the factory 2 years ago for separate roof problem, the tech's re-chalked the top of front and rear cap because not enough chalk original chalk applied to prevent future leaks, per the Tech. Ed had set me up for the repair but was off when the work was done so I never received any more feed back.
The repairs I have seem on the forums, all involve going inside for extra support. Has anyone thought using the Trailer Hitch for the upward support.
What is the real cause is it the constant road earthquake and/or could it be outward pressure like traveling down the road with a window open or just closing the slides with windows and/or door closed.
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Old 06-09-2021, 03:32 PM   #29
porthole
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[QUOTE=OCB;31752]
What is the real cause

/QUOTE]

The rear cap is attached the the rear wall and roof framing and that rear wall is not structurally attached to the frame.
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Old 06-10-2021, 09:31 AM   #30
Dapperdan
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That's INSANE!! I hope someone from DRV is monitoring these forums, especially this one! How can they NOT repair that? There is clearly structural damage going on there! There's more than just screws letting go going on, IMHO!

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Old 06-10-2021, 03:16 PM   #31
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Dan, hopefully you have been told that no one from DRV or any of the major manufacturers monitor these forums. If they did it would end up simply being a 'back and forth' between you and the manufacturer on here. We don't want to read that. Do that with an email to them from you.
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Old 06-10-2021, 08:50 PM   #32
Dapperdan
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Jim, I'm not suggesting that DRV address these back cap problems on ANY forum, that would be totally inappropriate! What I AM suggesting is hopefully they MONITOR (NOT RESPOND) the forum to keep abreast of problems especially major defects like the issue of this thread!

Hopefully Porthole gets this problem solved as do others with this issue! It took DRV a while to realize they were using substandard cylinders for their front landing gear and re-designed those. A lot of people had their front legs corrected by Lippert at no additional cost to them. We were in that group and thanfkful for Lippert stepping up to the plate and making that situation right! At some point DRV introduced a much more robust set of landing gear and THAT issue went away.

Dan
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Old 06-11-2021, 09:39 AM   #33
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Dan, Iíll say it again. They DONíT monitor the forum. We donít want members thinking they do.
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Old 06-11-2021, 09:50 AM   #34
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Not sure how you can say that with such certainty.
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Old 06-11-2021, 10:05 AM   #35
porthole
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Not sure how you can say that with such certainty.
Especially since they monitor facebunk
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Old 06-11-2021, 01:46 PM   #36
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Believe whatever you like. Yes, they read every single post on this forum and fifteen just like it. And their feelings are so hurt every time one of you whines about the bad construction. I know because I read it on Facebook and TicTok. And the guys at the Moose lodge told me also.
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Old 06-11-2021, 04:40 PM   #37
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I still maintain it's a "some people have this problem" and not a "everyone has this problem". I've owned as many DRV's as anyone and never had it happen. Should it happen at all? No. But check out EVERY other manufacture and find unhappy owners. Even the very high dollar buses. It happens when you have to hire workers and not do it yourself. Yea, yea, yea, I know. You never put up with that from your employees! Fired their butts! Guess what=they got away with more than you will ever admit.. Unless it was a 2 or 3 man band and not hundreds. Go to Indiana right now and see what you can hire. Disturbing.

Several years ago while the SOITC site was down for repairs one guy went on a full campaign to get everyone to move to the THOR products site for some reason.. Promised that Thor did monitor it, responded to all the problems and was simply the best place in the world. Not true. It's full of cry baby's who whine to the mods every time someone disagrees with their opinion. I quit that place 6 months ago and don't miss it and hope the feeling is mutual.

This forum is like every other site. No one comes here to congratulate the factory about anything. They come here to complain and have their feelings validated. And every once in a while to ask for help with a legitimate problem. That's why they are fun to read!!

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Old Yesterday, 06:55 AM   #38
F350ms38rssa
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I agree100%!!!! I’ve had my MS 38rssa for almost 4 years. By far, this is the best 5th wheel I’ve owned in 30 years.
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Old Yesterday, 10:57 AM   #39
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I've only owned my DRV for just over two years. So far it's a tie between it and the Teton I owned for 15 years of which is best. Had RV's sence 1985.
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Old Yesterday, 11:38 AM   #40
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I agree100%!!!! Iíve had my MS 38rssa for almost 4 years. By far, this is the best 5th wheel Iíve owned in 30 years.
Nice to hear!
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