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Old 10-16-2012, 03:55 PM   #1
wwc
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Join Date: Oct 2005
Posts: 67
Follow up on Track Lights

I last posted about kitchen switch getting hot when the 3-50watt Halogen track lights in the kitchen were on. Gemstone gave me a web site for LED lights. I called and talked to a gentleman named Austin at LED Global Supply and ended up buying 3 9watt LED bulbs. First off the switch is not getting hot, as it is not even getting warm. You cannot tell the difference between being on or off with these bulbs. I bought the white version and let me tell you they are white. My wife thinks they are fine, but to me they are so bright white that the light is harsh. I called Auustin back at LED Global Supply and explained my situation and asked if he had a problem with me ordering 3 of the warm white bulbs to see the difference. I was shocked when he told me that he wanted his customers to be happy and that he would send me three of the warm white bulbs to try at no charge. All I have to do, is decide which three I want and call him and get a return auth. #. to send back the 3 bulbs that I do not want. Folks this is the best customer service I have had in a long time if ever. Again I was given this web site by Gemstone and I have nothing what so ever to do with this company. Just wanted to pass along this information about the lights and the customer service. Also for Motorcycle Jack, you are correct that I have not taken down my track and cleaned it. I am sure it needs it. I may clean it one of these days, once I get enough courage to try and take it down.
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