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Old 06-12-2013, 02:23 PM   #1
jtm62942
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DRV Phone number

Tring to call parts dept. Anbody know phone number and extension, or proceedure to get call through?
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Old 06-12-2013, 10:56 PM   #2
5thwheeler
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260-562-1075

Try this number
260-562-1075

Mike
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Old 06-13-2013, 08:42 AM   #3
golf_bears
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I just had a part sent to me. All I did is e-mail Greg Vaughn <gregvaughn@drvsuites.com> and he responded within a few hours and sent the part.

He's great to work with and responds quickly, give him a try.
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Old 06-13-2013, 09:50 AM   #4
Carny Bill
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golf-bears

I will second that for Greg. He makes the company.
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Old 06-13-2013, 12:26 PM   #5
jtm62942
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Thanks for the responses. I used the email address for Greg Vaugn.
Got a phone call from him within the hour and completed my business. Don't understand DRV's relunctance to accept and forward phone calls, but Greg shure takes care of his dept. Great customer service.
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Old 06-17-2013, 07:54 PM   #6
golf_bears
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Got my part from Greg at DRV on Saturday. No charge and free shipping and our unit is 5 years old!!!!

Can't go much further with customer service than that!!!

Thanks Greg, appreciate the quick service and response to your customer’s needs.
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