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I've had contact with just about everyone who works for DRV, including the janitor. I have always had my phone calls returned within 24 hrs and email even faster.
Anyway- the solonoid you need is available at most all RV stores and on the internet. I have replaced several over the years and usually cost around $35.00. An easy change out in less than 1 hour.
I happen to have 1 in the tool box that has a bad 120v side, but the 12v side is good. Will ship it to you free. Call me at 402 499 6601 with a name & address.
Bill
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