Thanks Rick, appreciate the links.
Finally, though with more persistance, I'm on again. It took a RV neighbor fellow stopping in as he was driving by & two more phone calls to Margo at Maxwell, to get running on the new modem.
It's never been such a problem before. We've been off Hughes since mid-July & put account in suspension for nearly 2 mos. I think it was partly the transition between Direcway & Hughes.net. Knock on wood, we're all updated & good to go until we move again.
Vickie & David