Like Mike said!
We had to have both rams replaced. Ours were leaking down while driving. Would not stay retracted. It was bad seals on the suction side inside the rams. The early 05 rams were smaller and more prone to issues, replaced with upgraded larger rams used in late 05-06. Been fine since. Call Lippert and ask about replacing both if you have the older smaller rams. They will be able to help you identify them.
Just a tip on replacing if need be, you can do it with the trailer on the TV if you can find a spot to dig a hole, or a manhole to extend the jack into and pull it out. Better yet have Lippert do it for you, or maybe they will pay a dealer to do it.
Bill
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