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I'm going to start my post with a question: are Kay and Paul Cross still in business?
If so a very efficient way to sidestep these quality issues prior to delivery is to have the rig dropped shipped the five miles to his business and have him and his crew perform the PDI before the rig goes to your dealer.
Those folks were virtually indispensable when we owned our 38' Mobile.
Paul and Kay have, or had an excellent relationship with the factory and were able to achieve compliance from them with just a simple phone call without any other verification being necessary in our case.
It would seem to me that for whatever his fee would be to PDI a custom rig, it would be more than worth the aggravation savings in firstly having to negotiate with your dealer and his scheduling issues before then having to get agreement from the factory to authorize adjustments.
They would be working for you rather than your dealer who is walking that fine line between keeping both you and the factory happy.
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Sandra, Bruce
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