[Jim Keefer]

Just a mention with my experience with the Sleep Number king mattress. We have had this for 4 years and really love it. Before 2 years old the pump went bad, called Customer Service and shipped a new pump, no charge as it was under 2 years old. Last nite the one remote was only reading the bottom half and therefore was not able to adjust pressure.

This morning I called Customer Service and explained the situation. Since the pump was replaced before, we had another 2 year warranty, so a replacement will be sent no charge, but upgraded to wireless remotes. At first I was told that a prorated pump would cost me $108 + SH.. But as stated above the replacement pump was still under 2 year warranty thus no charge. The CS rep was more than helpful and very pleasant.

We like the idea of being able to adjust the mattress for firm or soft. My back has never felt better since this purchase..

Jim