[Wife of Big Doofus]

I have a lot of ice build up on the evaporator thingy (long metal things in the back of the fridge?) I have turned it down to the lowest cooling setting, but it still builds up. Also a lot of ice builds up in the freezer. Is this normal?

I have the side by side so when the unit is closed & not running I cannot leave the freezer open to air and dry out because you can't open the freezer side when slid in. Is there anything I can do to keep it from getting stinky inside? Ya'll have any suggestions? I wipe it out, but there is still moisture & I know it has a drain but it still doesn't dry out very well.

I will be taking it back to to the dealer soon & want to know what all I can about the things I want looked at.