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Check to see if the switch for battery cutoff inside the jack control door is on?? The slides still work but not much else.
Also there is a resettable circuit breaker by the batteries. It is a 12V CB that should look like a small square silver box. About 1" in size. There is a very small button on it.
These are very common issues on new units to learn about. If no issues there, start with a meter and test battery voltage at the batts and check al connections. With Converter on, the batts should read 13.2 up. If not, the converter may be off, bad, CB popped....
Un plug the RV from the post. Check batts again. They should be 12.6V up. If lower than 12V there is an issue with the batts.
Bill
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