Thread: DRV promotion?
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Old 07-28-2011, 05:18 PM   #19
soos
Junior Member
 
Join Date: Mar 2011
Posts: 15
Joe,
our list of issues was more than 30 items long, most of which was small stuff, but still stuff that needed to be addressed. Our main problems were a refrigerator that displayed error code "E3" , and stopped cooling, one week after we bought the unit. It took Dometic two trips out to fix it. Our propane stove didn't work, which turned out to be the dealers fault for not purging the propane tanks. 3 of our 4 slides had problems and the two electric ones had to be reworked because the rollers kept getting caught in the rubber seal, causing the slides to come in crookedly every time.
For the main slide we had to have Lippert come out because it was so far out of alignment. After we left DRV we realized it still isn't fixed right, but we'll get it taken care of later. Two of the 4 customizations we ordered had issues.
Anyway, it's been a long week, for sure.
DRV did a great job getting it all fixed, and were very good to work with, so that was the best part.
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