[jdwilson3]

I use the service of KIWI RV. Kiwi is a mobile service operated by Steve Weeks (he is from New Zealand...hence the KIWI RV name.) There are NO RV dealers located in Benson, although, in the winter season, LaMesa RV operates a remote lot in town, but for sales only.

Steve is a certified, insured, etc, technician. He does warranty work for just about every make RV and the components. He used to be a resident of Butterfield RV Resort, but recently bought a house in town. He still provides priority service to the guests here at Butterfield. He does excellent work, and stands behind his work. He does NOT charge for warranty work, and does all the paperwork, etc, and gets his payment from the manufacturer. He may charge a small "trip" charge to come to the resort, but it sure beats taking your RV to Tucson several times to get something done.

As a follow-up, Steve did the trouble shooting on Tuesday and contacted Dometic (Duo-Therm) on Tuesday, and this morning informed me that 2 new AC units are on the way, and should be here Friday.