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Looks to me there is a hex fitting in the 2nd pic to keep them from turning in the hole--have you tried just pulling on them from that side? Push in, the hex keeps them from turning?
Bad design, wonder if other Cougar owners could help? Google for a Cougar owners forum.
If you get them replaced, get some rubber caps (available from Lowes/ACE etc) to cover when not using them. Also metal caps available.
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2016 Tiffin 40 QBH
2015 38RSSA, traded
2005 TK3 #1869, 10 yrs of memories,
2017 F450 KR--one more Ford is it
2009 F450 4x4-died; 2010 F450-retired
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