[RickandJanice]

I don't mean to start an argument or say that Lippert does not have their problems like any other company, but IMHO, it is not out of the norm for a company to request pre-authorization for a repair that is covered under warranty. Having warranty service done without first contacting the manufacturer and then expecting them to cover the cost is just asking for trouble.

I know others have had issues with Lippert but there are also those of us who have not. We have only had to deal with Lippert one time with an issue on our front jacks and they were great to work with and fixed the problem without any hassle on their part.