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Behind the lower vent panel there are two inline fuses. One for each fan. They are red and twist to open. Check these to see if they have blown. The manufacturer built the fan with a 1 amp fuse. The load from the fan requires a 3 amp fuse. I never saw or heard my fans until I replaced the 1 amp fuse with a 3 amp. The Fans come when the sensar at the rear of the refrigerator hits 110 degrees F. and shuts the fans off at 80 degrees F. My fridge cools just great and the freezer keeps icecream frozen.
John
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