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FWIW - much of the time when one takes a look at the fridge fans, they won't be running. That is because the heat sensor installed by Dometic (on the 12 cft fridge) turns the fans on at about 155 degrees, and turns them off at about 132 degrees - yep, a lot higher than I would have thought. That was told to me by a service tech, and he verified that on our fridge using a heat gun and a temp heat detector.
So, just because it is hot around the back of the fridge, and the fans aren't running, doesn't necessarily mean there is a problem there.
Fridge not cooling well does mean there is a problem somewhere!!!!!!
Robert
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