[hitchup]

We're in the group that prefers not to deal with the annoying calls or emails with follow-ups after the sale. Our last dealer still keeps sending us letters for their annual Rally's. But they are no longer a DRV dealer. Which ironically, neither is the dealer we used for our first DRV.

Now if it's been a service problem, we usually get a quick email response from warranty dept.

Just remember during the first year, warranty for new units, Go direct to the Mfg of the item that is causing problems. That's why it's important to have your manuals handy. After the first year, DRV will help with almost any question and most of the repairs can be taken care of even by non-DRV dealers or Mobile Techs.

For parts or custom add on's that we usually do aftermarket, the factory has been outstanding.