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Old 08-01-2013, 09:44 AM   #3
Motor31
Senior Member
 
Join Date: May 2005
Posts: 2,130
DRV expects the experience with their product to be based on the dealer. The factory really hasn't got any plan to make you feel good after the fact. They already got your money and that was their primary interest. They want you to maintain contact with the dealer and resolve any issues through them or an authorized warranty service. Based on my experience with dealers.....good luck. I hope you have one of the good ones in regards to service. It's either that or be prepared to travel to the Goshen area to deal with on of the service companies started by former DRV employees to make a living fixing their product. They are doing very well too so plan on booking well in advance to get assistance.
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Mike Nancy and the fuzzies
Fulltiming since June 2004
Volvo 660 MH tow vehicle
2005 MS 38RL
2007 Saturn Ion "toad"
2010 Gold Wing "piggyback"
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