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Old 12-03-2009, 11:36 AM   #16
wingnut60
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Join Date: Sep 2005
Location: Where we park it
Posts: 2,838
windows

Mr. Peck had me measure all the cloudy windows (this means ALL but the side windows on slides) and has sent Hehr the request for replacement.
He also caught a mistake on my part in the measuring--he has been very courteous and cooperative on this. The windows had a 6-week lead time and are supposed to be shipped soon.

I have no complaint on how this is being handled--I would never have thought Hehr would stand behind them at this timeframe. If I can't do the install myself, will have it done and consider it still a good deal.

There are some absolutely first-class companies to deal with warranty-wise, and Hehr seems to be one of them. Include with them the Fantastic Fan people.

Perhaps we should publicly acknowledge these companies in our forum? Anyone else feel like this? We seem very quick to publicize problems with companies, shouldn't we do the same with good results?

Joe
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