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I really don't care what happens in any vehicle discussed somewhere else. Or what happens in your truck. I stated what happens in mine. And my trailer brakes work with the foot pedal or the squeeze bar at below 12 mph. Rock solid.
At an absolutely dead stop you can hear the actuator powered up and working.
Sorry about yours.
And both of my vehicles are older than 2017.
"the controller significantly reduces trailer braking force. The hand switch on the controller can be used to apply more trailer braking"
Don't really understand this statement. The 'controller reduces braking' or 'the 'controller can be used to apply more braking' ??
Bill
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