View Full Version : Problem with Samsung TV connection

12-21-2018, 02:38 PM
We just bought a new-to-us 2014 Cincinnati 43' that came with Samsung TV with a One Connect unit where you connect other devices to work with the TV. The TV itself does not have a coaxial outlet so no way for me to connect a coax directly to the TV. Further, This TV is the type that is raised and lowered into a cabinet so it's difficult to reach any other outlet behind it. All the cables and wires go thru a hole on the wall at the bottom behind the cabinet that hides the TV and comes out thru a hole in the wall inside a cupboard above the TV when the TV is raised. I have tried different ways of connecting what I think is a probability but to no avail. I am not tech savvy but I understand simple connections because I take care of electronics in our RV. Any advise is appreciated.

12-21-2018, 06:42 PM
Can't help with the connections, but the Samsung in our '15 just lost all picture, still had audio. It also is on the televator and stored in the space behind the fireplace. We just junked the Samsung and got a Vizio. But finding a 42" TV any more is difficult and we had to go with a 46" that doesn't quite go down all the way into the cabinet.
Good luck getting a fix, and welcome to the forum.

12-22-2018, 10:22 PM
Thank you for sharing your experience. Our TV works with cable TV connection and the Apps work when connected to Wi-Fi. I just want it to also work with the aerial antenna. I guess I failed to mention this in my post.

12-23-2018, 04:46 AM
Probably the most common problem in connecting to OTA reception is turning on the power booster associated with your exterior antenna. Any chance this might be the problem?

12-24-2018, 10:33 PM
Thank you for your suggestion. Based on what I have read, the OTA antenna has a built-in booster. I'll keep looking though.

12-24-2018, 11:02 PM
Have you looked at this? https://www.samsung.com/us/support/answer/ANS00062213/

12-25-2018, 02:32 PM
Yes, they do come with the booster as an added attraction in the package. But it must be turned off if using cable or satellite. Later models will come with a Winegard black box above your TV with a little green light on the upper left. Just touch the off button on the box and proceed with your cable. Easy peasy? Certainly not. Not a dratted thing is easy on an RV other than bragging on it. But once you have a little success you will log back on here and help someone else with the same difficulty. Luck to you.

01-01-2019, 11:08 PM
I still did not find the antenna booster box- so, I decided to subscribe to Dish instead since the previous owner left their 2 Dish boxes and a Dish roof-installed antenna. After my account was activated, I found out that Dish does not send techs to RV users. I was able to find the correct cable connection after 2 days (Dec. 24th and 25th) of trying all the cables you see in the attached pic. The pic shows the cables and wiring that is located above the TV. My dilemma is not over - I still want to be able to have the option of getting OTA channels. But for now, we have Dish.


(not sure if I did my attachment right - hope the pic appears)

01-01-2019, 11:35 PM
In the future, if you need a Dish tech, just find one that isn't sent out by Dish--lots of them to look for on the internet in just about any area. That is how I got my Hopper3/Traveler installed.
What antenna do you have?

01-02-2019, 10:56 AM
Have you tried changing the input setting on the TV to antenna?

01-07-2019, 04:52 PM
This post is a few days old, but just saw it. I have the One Connect on my Samsung. It should have one major cable from the one connect to the TV, similar, but not as large as the old style computer printer interface. Then, all of your accessories plug into the One Connect box; HDMI and optical. Using the TV menu, select each plugged in item to set up, then select what you want to watch.

In your picture, I do not see an antenna booster, but your can purchase one and they are easy to install.