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Old 08-09-2018, 06:16 PM   #41
porthole
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Quote:
Originally Posted by Jimfla View Post
Goodyear will only pay if the tire is under 4 years old I had 2 blow out they were 5 years old wouldn’t pay anything .
When I had my blowout the tires were 5 years and 2 months by date code and 4 years and 9 months by purchase date.

Not only did I receive reimbursement for the failed tire I also received reimbursement for the remaining 4 tires.
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Old 08-09-2018, 06:18 PM   #42
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Goodyear Tech Support is not the department to call when you have a blow out and damage.
Goodyear Property Damage Division is the department that will handle the claim.
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Old 08-10-2018, 10:36 AM   #43
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Originally Posted by porthole View Post
Goodyear Tech Support is not the department to call when you have a blow out and damage.
Goodyear Property Damage Division is the department that will handle the claim.

TRUE!!!

I can tell you from personal experience go to a GY "OWNED" store!!!
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Old 08-10-2018, 11:33 AM   #44
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Reply from GY on query as to warranty and I also asked about incidental damage:

Thank you for contacting our web site.

All Goodyear tires come with a six year limited warranty. During the first 12 months or 2/32" of tread wear, whichever comes first,
tires removed from service due to a covered warranty condition will be replaced with a comparable Goodyear product free of charge,
mounting and balancing are included.

Tires not eligible for free replacement that are removed from service due to a covered warranty condition will be replaced with a
comparable new Goodyear tire on a prorated basis for up to six (6) years from the date of purchase. (Without proof of purchase the
date of manufacture will be used to determine eligibility.)

Felicia S
Consumer Relations

Did not address my question as to incidental damage.
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Old 08-10-2018, 12:25 PM   #45
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Originally Posted by wingnut60 View Post
Did not address my question as to incidental damage.
That is because incidental damage is not covered by the tire division. As I mentioned above, damage is covered by the "property damage division"
(*800-322-4682‬)

Property Damage Claims Team
Attention Dept. 805
200 Innovation Way
Akron, OH 44316
800-322-4682 (phone)
888-307-1920 (fax)
pdct@goodyear.com (e-mail)


I was reimbursed for 5 tires (only one damaged and inspected), a wheel, body damage, and ancillary items.

I started my claim sometime in April 2015, around the 15th.
By the time I got my estimates together it was May 19th when I sent my claim request which included the following:
Attachments:

• Goodyear questionnaire
• Trailer Tire & Wheel, receipt for original tires and wheels (quantity 5)
• Risko RV, damage estimate
• Risko RV, receipt not available for estimate charge, $107.00
• Mason Tire, receipt for tire replacement
• Trailer Tire & Wheel, estimate for replacement rim and tire
• Duraflaps, estimate for mud flaps (does not include bracket)
• Home Depot, estimate for storage tube

At this time I only had the tires replaced, none of the other damage repair was started.

04/12 Blowout
04/15 Tires replaced
05/19 Claim sent to Goodyear
05/20 Goodyear release sent
05/21 Goodyear release returned
05/27 Goodyear check received
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Old 08-10-2018, 12:38 PM   #46
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Thank you.
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Old 08-11-2018, 10:32 AM   #47
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Quote:
Originally Posted by wingnut60 View Post
Reply from GY on query as to warranty and I also asked about incidental damage:

Thank you for contacting our web site.

All Goodyear tires come with a six year limited warranty. During the first 12 months or 2/32" of tread wear, whichever comes first,
tires removed from service due to a covered warranty condition will be replaced with a comparable Goodyear product free of charge,
mounting and balancing are included.

Tires not eligible for free replacement that are removed from service due to a covered warranty condition will be replaced with a
comparable new Goodyear tire on a prorated basis for up to six (6) years from the date of purchase. (Without proof of purchase the
date of manufacture will be used to determine eligibility.)

Felicia S
Consumer Relations

Did not address my question as to incidental damage.
The will not cover road hazard.

Thanks for posting that!!!
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Old 08-11-2018, 10:44 AM   #48
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I didn’t just stop with the dealer distric manager called corporate I was told commercial tires were only 4 years from dot date.
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Old 08-11-2018, 11:33 PM   #49
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Are we talking about commercial tires when used on an RV?
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Old 08-12-2018, 01:19 AM   #50
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Hmm, they are listed on the GY commercial truck / trailer site.
https://www.goodyeartrucktires.com/t...rodline=160807
i wonder if some folks have purchased optional insurance / warranty coverage, as the stated GY documentation is fairly "limited" after 12-mo. replacement then, pro-rated ??
As with most companies PR folks can make exceptions.
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Old 08-12-2018, 08:37 AM   #51
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They specifically say "Trailer Use Only". The warranty is 6 years.
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Old 08-12-2018, 08:42 AM   #52
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Originally Posted by wingnut60 View Post
Are we talking about commercial tires when used on an RV?
I never gave any thought as to whether my tires were commercial or not as far as warranty and or coverage.

When I purchased my first set of tires I went for the 17.5's as my original rims were only 80 psi rated. Figured if I needed to buy rims I may as well buy what was then the number 1 rated (and priced) tire for my toy hauler. I was choosing between the G-614 or G-114.

Take it for what it is worth, if you have a blowout with either of the 614 or 114 and have damage, and you limit yourself to what the dealer tells you, so be it.

I've listed my personal expeierence, which covered 100% of the damage and 5 new tires from one blowout. I did the work myself so I did not get compensation for my time. But my estimate for the body damage was from a dealer. I was able to purchase the parts and decals and do that myself. In the end I came out ahead.

My expeierence is not unique. I have several friends that have had blowouts with 614's and got exactly the same response I did. Full compensation for the tire and damage. None of them thought to use the "my other tires have the same mileage and age" thing that I did, so they didn't get all new tires.

And in each case the "property damage" division of Goodyear gave the same request, "do not contact your insurance company ,we will cover all the damage".



Quote:
Originally Posted by Mtntrek View Post
i wonder if some folks have purchased optional insurance / warranty coverage
I guess you could say I did, since I purchased tires that were twice the cost on the competitors's
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Old 01-20-2021, 12:52 PM   #53
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Looking for specs on hi spec rims 17.5. On 2014 MS. Needed for spare rim.

Tires

Looking at continental htl2 Eco plus
Also hankook th 22
Living in Ont Canada
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Old 01-20-2021, 01:49 PM   #54
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Try this link:

http://www.hispecwheel.com/products/765/Series-03

Believe the Series 03 is what you are looking for--as to tires in 17.5"--if you want the 17.5" wheel/tire, I suggest you go to the 235 size and get the 6005#rated tire. Then get the 6050 wheel from Hi-Spec.
Over 10 years and 1000s of miles towing a Suites, I only had tire problems with GY and Michelin--both tread separations--also used Cooper/Sailun and only had one nail flat on those two brands. Then Continentals are good also, but pricey.
Changing a 16" Suites to 17.5" is usually a great way to have peace of mind on blowouts.
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Old 01-20-2021, 02:52 PM   #55
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Have 17.5. On my trip back to Canada my spare rim went missing. I'm trying to provide specs to have a steel rim as spare.
Hankook DT 22 are speed rated 65. Leaning to continental. Sailun none around.
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Old 01-21-2021, 10:58 AM   #56
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Have 17.5. On my trip back to Canada my spare rim went missing. I'm trying to provide specs to have a steel rim as spare.
Hankook DT 22 are speed rated 65. Leaning to continental. Sailun none around.
Sounds like Continental is the way to go if having issues with GY "H" tires. Stop by Discount Tire they can get them for you.
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Old 03-02-2021, 07:12 AM   #57
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Tires

What tire pressure to run on Saiun 17.5 tires
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Old 03-02-2021, 09:03 AM   #58
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What tire pressure to run on Saiun 17.5 tires
If they are the same designated size as the tires listed on the vehicle certification label, the correct cold inflation pressures will also be depicted on the certification label.

If they are "plus sized" tires a new recommended cold inflation pressure needs to be established. The correct procedure is for the plus sized tires to have a cold inflation pressure that will provide the load capacity the OE tires provided. Optional pressures will start at what has been established and stop at tire sidewall max.
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Old 03-02-2021, 02:28 PM   #59
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What tire pressure to run on Saiun 17.5 tires

Weigh your rig and use the weight/inflation chart for your tires then add 5psi.
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Old 03-02-2021, 11:06 PM   #60
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Because most 17.5" tires fitted to RV trailers may be described as commercial, does not open the door for inflating them to commercial tire values. FMCSA regulations are not applicable with FMVSS standards.
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