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Old 12-19-2009, 06:05 AM   #1
TVA
Junior Member
 
Join Date: Oct 2009
Location: Upper Midwest
Posts: 16
Mobile Suites experience in 3 months

1000 miles to get new '09 MS in July
Door slide breaks on way home
Went to non DRV dealer to be fixed
Next break was off door slide which ripped the linoleum
300 m. to DRV dealer to have fixed
DRV dealer said we'd have to install new linoleum
Going home same slide broke again
Drove 800 m. to Howe
Issues with paint peel on outer door
water leak in fridge
hydraulic leak on level up system
Told linoleum was incompatible with the glue
Better linoleum installed with dif. glue
Gear packs put in each time slide broke
Howe put heavier roller on off door slide
Got home to no electricity in island
Linoleum bubbling up under slide
Howe to contact us on what Lipperts found out
No one called
We called them
Told Lipperts would contact us
No reply from Lipperts
We received disconcerting 5:20 a.m. fax call from DRV
Researched before deciding MS was best choice
Disappointed in performance, service and customer service.
Questioning our decision.
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Old 12-19-2009, 10:44 AM   #2
Motor31
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Join Date: May 2005
Posts: 2,130
This really belongs in the DRV thread area since it is directly related. Your experience resembles mine but is actually a bit worse. I hope you get things taken care of. It took me the entire warranty period of 2 years to get most of the major things taken care of. There are still items I have to deal with constantly like a leaking window that defies any solution.

Seeing the warranty period cut in half on newer units did not make me inclined to think things had gotten better. I think that getting a new unit at the end of the model year (July / August) is the best way to have problems with the unit.
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Volvo 660 MH tow vehicle
2005 MS 38RL
2007 Saturn Ion "toad"
2010 Gold Wing "piggyback"
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