Golf Bears;
I will be attending the rally in Goshen in June, hope to see you there.
The week before the rally I will be at the Mor/Ryde facillity getting the Lippert suspension replaced with the Mor/Ryde "IS" suspension; just had too many problems with the original suspension. I understand the factory is now offering the Mor/Ryde suspension as an option and will be installed by DRV employees; who have been trained by Mor/Ryde.
A candid discussion with upper management with a small group of owners would interest me.
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Originally Posted by golf_bears
Geoff,
Sorry to hear about all your problems. I also have experienced many issues, axles, bearings, rotors, spring hangers, etc. I also realize I'm not the only one on the road with problems.
We've been on the road for 5 years now and will continue for some time, the good Lord willing. I've had the opportunity to speak to many DRV and SOB folks and realize DRV is not the only one with quality issues. As mentioned in other post, it appears to be and industry problem. Still doesn't make it right.
Fortunately, because of my engineering education and background, I'm able to fix most of the problems myself. I've also helped a number of other RVers on the road. I feel sorry for the RVers out there that cannot fix things and need to go to the RV service departments all the time. That is not fun and can get very expensive in a hurry.
Appreciate your comments about me speaking with DRV about my suggestions to help improve with their quality issues. I think by now they have read this post, know who I am and know how to contact me if they feel my services would be of value to them. My offer to help still stands.
DRV has been a very successful company doing what they do, even if quality is a major problem, but then so has a number of other manufacturers. Doesn’t make it right, but the industry as a whole needs to step up to the bat. Would be nice if DRV took the lead and demonstrated it’s willingness to make a difference.
At this point I would not buy another DRV unit, but rather have chosen to fix and upgrade our existing unit. Had the MorRide IS system installed last June and just had all our flooring replaced. In addition, I have fixed a number of big and things with permanent fixes that will hold up over time and use. Our unit feels like new now.
I have been asked by some SOB owners if I would by another DRV unit, my response has been maybe if they really improved their quality.
Our plans are to be at the rally in Goshen this June; maybe we’ll get a chance to speak with upper management about the issues. Maybe a small select group of owners could approach them. Antagonizing them will not get any results, but perhaps a very candid and open discussion could produce some interest on their part to interact more openly with a small group. Who knows, maybe we can all help to turn things around.
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