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03-02-2012, 06:47 PM
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#1
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Member
Join Date: May 2005
Location: Estes Park, CO
Posts: 82
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Tom Peck retired from DRV March 1, 2012
Tom has retired as of today, March 1, 2012.
His replacement is Chad Olinger and his email address is:
chadolinger@drvsuites.com
Many of us have had direct dealings and communication with Tom Peck.
My personal experience has lead me to conclude he was one of the best persons in customer service, which whom I have interacted: very few, in any company, were as good.
Of course, it also is possible Tom made a decision every now that someone might not agree with.
Even so, all in all, he was just excellent. That is my opinion and I hope most of you agree.
If you have comments, please post them and I will find a way to pass them on to Tom.
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__________________
2011 Ford 6.7 Powerstroke F350 Super Cab, AT, DRW, Lariat. with Ride-Rite Firestone Air Bags. Used to tow 2011 Mobile Suites 36RSSB3 #5568, which is equipped with Center Point Suspension, Trailair Hitch, Level-Up, dual pane windows, Satellite Finder, 17.5 Tires, Dual Air, Valley/Husky 24,000 5th wheel hitch.
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03-02-2012, 07:38 PM
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#2
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Senior Member
Join Date: May 2010
Location: Jupiter, FL
Posts: 102
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Re: Tom Peck retired from DRV March 1, 2012
Quote:
Originally Posted by jcasey
Tom has retired as of today, March 1, 2012.
His replacement is Chad Olinger and his email address is:
chadolinger@drvsuites.com
Many of us have had direct dealings and communication with Tom Peck.
My personal experience has lead me to conclude he was one of the best persons in customer service, which whom I have interacted: very few, in any company, were as good.
Of course, it also is possible Tom made a decision every now that someone might not agree with.
Even so, all in all, he was just excellent. That is my opinion and I hope most of you agree.
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Ditto. Tom is one of the best Customer Service people in the business. I wish him well and he will be missed.
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Steve
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03-03-2012, 05:09 AM
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#3
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Member
Join Date: Aug 2010
Location: Salt Springs, Florida
Posts: 89
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Tom helped me out a number of times when I couldn't get any assistance from the dealership I purchased from. He will be missed. I wish him well in retirement.
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2007 38Rl3 MS
2005 Chevy 3500 4x4 5" Exhaust, Edge Attitude Tuner, Airaid Intake, Air Bags, Rancho Shocks, Hellwig Big Wig Sway Bar
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03-03-2012, 12:13 PM
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#4
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Senior Member
Join Date: May 2007
Location: West Bend, Wisconsin
Posts: 397
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Tom was the greatest!!! Helped us out many times. We'll miss him and most certainly wish him well in his next career choice (retirement)!!!
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03-03-2012, 02:42 PM
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#5
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Senior Member
Join Date: Oct 2005
Location: Fort Worth,TX
Posts: 162
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Tom
Tom
You will be missed. I wish you well in retirement
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Wilma & John
2006 Mobile Suite 36TK3
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03-03-2012, 07:48 PM
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#6
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Member
Join Date: Mar 2011
Location: On the road
Posts: 44
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Tom will be missed! He always responded positively when I had a problem. Enjoy your retirement.
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John & Bonnie McClun
2008 F-450 33K "BAT" Big Azz Truck
2011 MS 36TKSB3
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03-05-2012, 01:27 PM
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#7
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Senior Member
Join Date: Oct 2006
Location: Toronto, Ontario, Canada
Posts: 104
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Tom Peck
Hello Tom;
Thanks for all the help you gave us over the past 4.5 years. You were the only reason we persivered with all the problems we had with our unit.
You are a true gentleman. Shirley and myself will miss you very much.
Here's to an enjoyable retirement with many years of good health!
Our best regards,
Geoff & Shirley Johnston
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2007 Elite Suites
2011 F350 4X4 Diesel
King Ranch Crew Cab
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03-08-2012, 08:04 AM
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#8
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Senior Member
Join Date: Mar 2007
Location: Qc. Canada
Posts: 206
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I agree with everyone who has already chimed in.
I have had many dealings with Tom, all of them favorable.
As they say, all good things come to an end...
I hope his replacement has big feet... :lol:
RL
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2007 Carriage ROYALS INTERNATIONAL MONARCH 38
no truck yet…but looking
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03-08-2012, 09:02 AM
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#9
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Senior Member
Join Date: May 2010
Location: Jupiter, FL
Posts: 102
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Quote:
Originally Posted by Diesel-Gypsy
I agree with everyone who has already chimed in.
I have had many dealings with Tom, all of them favorable.
As they say, all good things come to an end...
I hope his replacement has big feet... :lol:
RL
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Chad wears different shoes but he believes in DRV, he knows the product and will do a great job.
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Steve
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03-12-2012, 11:47 PM
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#10
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Senior Member
Join Date: Jun 2005
Location: Anchorage & Ninilchik, Alaska
Posts: 291
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Tom Peck
My past experience with Tom was excellent even though it was years ago.
I wish him well in his retirement.
Forget the work Tom and do what you have been waiting to do.
I feel the same about Paul Cross.
Jack
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2012 Jayco 40FER Bungalow TT
2004.5 Dodge 3500 DRW 4x4 Quadcab CTD 325/600 6 spd 3.73 HiJacker Hitch;Access bed cover; Prodigy; PacBrake; DZ boards;air horns;Westach combo gauge;Sirius;Smarty Jr, Lite Force road lites
Yamaha iSEB 3000 genset
Start Out Each Day Real Easy.......Then Taper Off
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03-29-2012, 09:29 AM
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#11
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Junior Member
Join Date: Feb 2010
Location: Somewhere is the US
Posts: 12
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In our estimation, Tom and the crew were and are awesome. Tom was fair and honest. Good luck in your retirement To, you earned it
Thanks,
Jackie, Skip and Seumas Tamm
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Skip & Jackie Tamm
2003 Volvo VNL 610 (singled long)
2009 Smart Car (piggyback lengthwise)
2008 MS 36TKSB3
Seumas our Westie Guard Dog
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04-10-2012, 04:06 PM
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#12
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Senior Member
Join Date: Mar 2007
Location: Qc. Canada
Posts: 206
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Tom Peck
Just curious, does anybody know if Tom Peck will do some RVing while retired.
That would be interesting....
Rick
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2007 Carriage ROYALS INTERNATIONAL MONARCH 38
no truck yet…but looking
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04-10-2012, 05:29 PM
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#13
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Member
Join Date: May 2005
Location: Estes Park, CO
Posts: 82
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I wondered the same thing so I asked him that question again today. He confirmed my impression that he would not be doing that, at least not in the near future. Wish I could relate more; but, I don't know any more.
__________________
__________________
2011 Ford 6.7 Powerstroke F350 Super Cab, AT, DRW, Lariat. with Ride-Rite Firestone Air Bags. Used to tow 2011 Mobile Suites 36RSSB3 #5568, which is equipped with Center Point Suspension, Trailair Hitch, Level-Up, dual pane windows, Satellite Finder, 17.5 Tires, Dual Air, Valley/Husky 24,000 5th wheel hitch.
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