Need help contacting Doubletree

[rjohnsonnm]

While traveling through Oklahoma last month we had a tread separation with accompanying blowout (or vice-versa) on our Goodyear G614's. There was some damage to the left side sheet metal above the tire well which the body shop says needs to be replaced. The problem is, DT will not return their calls or emails regarding price and availability and until they get the info I cannot complete my claim with Goodyear. Does anyone have a number and name of someone at DT who gives a darn about their customers? I can't believe how nonchalant (or downright uncaring) they are once they get your money. Granted, my unit is 3 years old, but I could be a repeat customer some day (although they're making it tough). I really need to talk to someone who seems to care. There has to be some people who are customer oriented at DT - or maybe not. Thanks for your help,
Ron