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New DRV
Hi everyone!! New Here! We bought a 2015 DRV last winter, what a beautiful trailer. Was so glad to get it home.
When we bought in Feb, the trailer was fully winterized. We were going to have the dealership delivery it up north, but decided it was cheaper to have our driver go down and pick it up. Well it turns out that DRV's policy is to check all the water lines before leaving the dealership( great policy) however, they didn't re winterize the trailer for the north country. The lines all froze!!
They claim it's our fault for not putting it on paper that it needs to be winterized. But, when we seen it, it was winterized, how are we suppose to know about their policy. They knew it was going north.
Also, had some other issues, they claim DRV is sending out the parts. It's been a month, I called DRV they never even ordered the parts.
Really NOT impressed with this dealership!! Are all dealerships like this? Make the sale then it's bye bye, we have your money see you later, attitude.
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