water in hot water heater

[wingnut60]

First, google for 'Kantleak' valve, or Andersen Brass Kantleak Valve--that should get you to a page where the valve is explained. To fill the water tank from city source--the valve should be at a 'City Fill' point. To use the pump to pump water from the tank, set the valve to 'Normal' and turn the pump switch on and try a faucet. To use city water, set the valve to 'City Fixtures' position; do you know where the water pump is? Can you hear it running if you flip the switch? Pump will not run if system is pressured from city water higher than the pump pressure. The Kantleak valve is a complicated unit, and is known to have various problems, you are just going to have to have an understanding of how it is supposed to work and then try the various valve positions until you figure it out. Best not to change the valve position with water pressure on the valve, but also a hassle to turn water/relieve pressure each time you turn the valve. If the valve is not working at all, then I don't know exactly what positions might work or not--but you really need to find the water pump and find out if it even works.