[Stripit]

In many cases it isn't the company per se, but the quality or caliber of the adjuster assigned to handle your claim. After many years in the auto bodyshop business this was more true on a daily basis. As an example AAA was one of the best accounts in my shop, they had 6 adjusters out of the office that delt with my shop. Five were just wonderful to deal with, one was a real pain, for us and the customers. It is the luck of the draw when you turned in a claim on who was going to handle you. Some offices may have just the reverse in good vrs bad adjusters. So when people review the company it doesn't show the real cause of the complaint. How are the rates compared to other companies your checking out? Is it going to be a full time policy or a vacation type coverage?