[wingnut60]

I have never understood the mindset of companies who duck responsibility in every way to stand behind their product. The recall on the burner units in Dometic fridges may be the pinnacle of their efforts to not make things right--proven potential for fires and all they did is provide a shield to supposedly keep the fire from spreading.

Several RV publications have tech columns/warranty columns that show some companies usually only cough up money/repairs when faced with embarassing publicity. As Clark Howard says: "Customer N0-Service Department."

You would thing Dometic themselves would be interested in what is wrong that they can't fix it in prior attempts. Simplest course would be a replacement unit and a satisfied customer, right?

Makes me happy that my SxS is still working well--fingers crossed.

Joe