[keithandpenne]

allegheny mama,

From the way you stated your question, I was not sure if you wanted to replace a standard item with a custom item when ordering a new coach or if you wanted to order a new item to replace one that was already in your coach.

In the past, DRV had told us we had to go through a dealer to order an item used in the production of one of their models as they were not set up to sell items "retail", only wholesale through their dealers. That may have all changed since my last inquiry.

As Mike indicated, it would be best to talk direct and get the correct information on how they are operating currently. Please post back after you talk to them so that we will know their present "SOP."