[Motor31]

You might just want to contact the factory in writing and pass on to them which dealer(s) is unwilling to repair the safety recall issue. Make sure you include the names of the general manager and service manager.

In addition to that check with Dexter ans the item in question is not a DT manufactured part, just installed by them. Dexter may just have some info on non DT service centers who are willing to be professional in their dealings with the public.

Thirdly pass on the information to as many RV publications as you can about which dealers are not honoring their commitment to the contract they signed with DT to do warranty service. An additional letter to the local chamber of commerce and BBB might also be in order.

This bovine scatology is not something that consumers should have to put up with and is extremely unprofessional behavior on the part of the dealers who decide to do business in this matter. A list of dealers who do not service the brands they sell unless you bought it from them should be compiled so that consumers can avoid dealing with them. In the time of an economic turn down in the industry, the last thing they should be doing is turning away work.