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thanks for the tip on the sub woofer--we haven't enjoyed the surround sound because it's too muffled when watching movies--we hear the music and other sounds, but can't understand when people talk. Maybe turning down the bass is the trick!
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You maybe able to run the "test tone" and turn the volume on the sub-woofer down and turn the center speaker up to here the voices better.
That is assuming you have a Sony amplifier.