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I have restrung a number of shades starting 3 months after delivery. I have picked up string at craft shoppes and from Specialty Window Coverings. I also had a string saw thought the plastic divider and had to send 2 of the shades in for warranty repair. SWC as addresses above are good people to work with and do stand behind their products.
I found most directions on line confusing so I keep a diagram of how they are strung.
Leaving extra string makes reassembly a lot easer.
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