5thWheelForums.com - View Single Post - First experience with DT Customer Service

Mikey · 04-20-2007, 02:29 AM

We've had an excellent relationship, both with our salesperson - Darlene - CanAm (London, Ontario) and with Kyle and Dan at the factory.

Whenever we had a question, I'd email Darlene and she would have an answer, usually within 24 hours.

Our MS36TK3 is being built right now! (3812)

Kyle called me on Tuesday - slight problem with one of the modifications we had asked for. While it was somewhat disappointing that we could not get "exactly" what we wanted, Kyle suggested an excellent alternative.

Maureen and I can only hope that the service we receive after delivery will be as good as what we have received so far. We see no reason to worry.

04-20-2007, 02:29 AM	#4
Mikey Senior Member Join Date: Jul 2006 Location: Travellin' Posts: 111	We've had an excellent relationship, both with our salesperson - Darlene - CanAm (London, Ontario) and with Kyle and Dan at the factory. Whenever we had a question, I'd email Darlene and she would have an answer, usually within 24 hours. Our MS36TK3 is being built right now! (3812) Kyle called me on Tuesday - slight problem with one of the modifications we had asked for. While it was somewhat disappointing that we could not get "exactly" what we wanted, Kyle suggested an excellent alternative. Maureen and I can only hope that the service we receive after delivery will be as good as what we have received so far. We see no reason to worry.