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Motor31 · 06-25-2007, 07:09 AM

Just a note here about contacting Goodyear. They treated me fine when I had a couple tires fail, one catastrophically. If you are going to contact them you will need to keep the old tire carcass so it can be sent in to the factory by a Goodyear dealer, They will want to determine as much as possible the cause of the failure. Don't throw it away and don't let the dealer toss it if you are at a SOB dealer. Hang on to it and as much of the tread as possible so it can be looked at. The Goodyear dealer will take care of the shipping. They will also obtain the claim form from the Customer Support folks as well as the reference number for the claim.

They do treat you well but you do have to jump through their hoops to go through the process.

06-25-2007, 07:09 AM	#3
Motor31 Senior Member Join Date: May 2005 Posts: 2,130	Just a note here about contacting Goodyear. They treated me fine when I had a couple tires fail, one catastrophically. If you are going to contact them you will need to keep the old tire carcass so it can be sent in to the factory by a Goodyear dealer, They will want to determine as much as possible the cause of the failure. Don't throw it away and don't let the dealer toss it if you are at a SOB dealer. Hang on to it and as much of the tread as possible so it can be looked at. The Goodyear dealer will take care of the shipping. They will also obtain the claim form from the Customer Support folks as well as the reference number for the claim. They do treat you well but you do have to jump through their hoops to go through the process. __________________ Mike Nancy and the fuzzies Fulltiming since June 2004 Volvo 660 MH tow vehicle 2005 MS 38RL 2007 Saturn Ion "toad" 2010 Gold Wing "piggyback"