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I’m sorry to here about your issues. I’ve had a 2017 40KSSB4 for a year now and have only had a couple of minor issues that were easily corrected by DRV sending me some basic parts (which they have done quickly under warranty at no cost to me). I think a lot has to do with where you purchased your rig. Some dealers do a much better PDI than others to catch issues before they ever get to the customer. Cummins is right about being your own warranty department, especially here on the West Coast where there are very few DRV dealers. All of the few issues I have had have been fixed by me with free parts from DRV. This way I know it is done correctly. I think finding a good service department at an RV dealer is even harder than finding one who does a good PDI. I drove across country to by from Rolling Retreats in Oklahoma because of their reputation as being a quality dealer who takes pride in delivering a well vetted quality unit.
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