[bardave]

If you go in for service at Camping World in Katy TX, unload your entire rig.

I know we all hear from disgruntled customers and read their comments from lousy experiences from this service or that service. I guess I will join the list.... but will not go into specific customer service except to say it was non-existent.

My main issue is Theft. Yes, the service folks stole my $360 surge protector and a few of the other plugs I had locked in my power box. I have been in repair facilities too many times in my travels, yet I have never had anything stolen.

The Katy store has a sign posted with words to the effect that I must remove all items of value from my rig ...just how in the heck can a person do that, when it is fully loaded.
My questions to them go unanswered and my only recourse is to warn folks.

I wrote letters to management at Camping World and to the CEO of Freedom Roads, their parent company... neither organization feels it is even worth while to respond to me.

I will get another surge protector, not from Camping World, they now have one too many.