[rverdlm]

I didn't say to sue the manufacturer. What I tried to say was to notify the manufacturer of the hitch so that they will prevent the dealer from selling their product or train them to do the install properly. A manufacturer can not sell a product through a network of dealers and then just wash their hands of responsibility for their product. I would think that if they are a responsible company they would put some pressure on the dealer/installer for a refund of the installation charge. As to the hitch not being rated high enough for the trailer both the seller and the buyer have responsibility for that, but IMHO the buyer more so.