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Old 02-20-2013, 04:11 PM   #13
Haggis
Senior Member
 
Join Date: Oct 2006
Location: Toronto, Ontario, Canada
Posts: 104
Satisfied Customers??

Golf bears;

DRV units very nice to look at BUT??

Can't understand why there is so many satisfied customers, when their maintenance shop is booked ahead for months at a time. other shops in the area take over from the spillage of owners with problems, who can't get an appointment at the factory.

I have always had a positive expeience when I was at the factory for maintenance!

Golf Bears....you should offer your services, the powers to be may accept your offer. If they like your suggestions you could make a lot of customers happy!

With three major break downs, two of them could have left me scattered all over the Interstate Highway. Every year in the past 6, that I have traveled, not once has a mechanical or other type of failure not crop up.

I would never purchase another unit from DRV unless there was a major change in their product......... Geoff

Quote:
Originally Posted by golf_bears
As I said, incentive systems work great if they are designed and managed properly

I'd be happy to accept a consulting assignment with DRV to assist in the design of a system and to train them on how to manage it correctly.

The system would be geared towards improving quality while maintaining their current productivity levels.
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