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Originally Posted by George D
Some time ago I made a post about 5th wheels and the quality of the construction, primarily Mobile Suite/DRV. A lot of folks offered up their opinions and gave recommendations - we are very thankful for those. I received a number of personal emails (pro and con) from people and some of those folks asked me to post further info.
The long and short of it - I realize that all brands of units can, and likely will, have problems. People are generally happy with the way DRV responds to their problems. But some folks have had a ton of problems, especially, but not limited to, model years 2009-2012. I have recently spoken to a person in a park that has a 2010 and he has had all kinds of problems with their unit. It sounds like DRV has come up a little short on fixing their unit. And - I have talked with several DRV dealers. One of I pressed really hard concerning quality issues and number of units that are returned with problems. They did a lot of hemming and hawing! A second one told me they are not selling any DRVs now because of quality issues.
So, at the risk of opening flood gates, we are choosing not to purchase a DRV. Its unfortunate because we really likely the floorplan and the look of the Mobile Suite. But we simply can't risk spending that kind of money and ending up with a sub-standard unit. Maybe - someday, when its time to trade, we will look at them again. Perhaps by then the quality will have come back??
Whatever product you have - we wish you good health and safe travels!
George
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George, I appreciate your assessment and agree with several items. In 2010 I spent 6 weeks in Howe, IN for warranty repairs and in 2011, 3 weeks. This year 3 hours for one warranty issue and an optional add on. In my life I have owned 5 towables, 1 Class C, 1 Class A gas and 1 Class A Diesel. During that time (1970-2003) I think I spent a total of 3 to 5 days having warranty work done. Today, the RV industry is a pitiful example of building quality, "Made in America" products. Having said that, I believe DRV is a leader in making thing right. I also hear that New Horizons is another manufacturer that makes things right. I too am looking for a new rig and I may go back to a Class A Diesel.
Thanks again George for your posting.