[BlueSkyRanch]

Originally Posted by jcasey

Tom has retired as of today, March 1, 2012.
His replacement is Chad Olinger and his email address is:

chadolinger@drvsuites.com

Many of us have had direct dealings and communication with Tom Peck.

My personal experience has lead me to conclude he was one of the best persons in customer service, which whom I have interacted: very few, in any company, were as good.

Of course, it also is possible Tom made a decision every now that someone might not agree with.

Even so, all in all, he was just excellent. That is my opinion and I hope most of you agree.

Ditto. Tom is one of the best Customer Service people in the business. I wish him well and he will be missed.