[Rockyhud]

Dan,
First, I'm glad your repairs have been successful. Your description of completely different mounting to the frame is precisely why Josh said they won't "farm out" this work to anyone any more, as the work of cutting off the original mounts, cleaning, prepping and installation of the new mounts requires an intimate understanding of both the old and new jacks along with the skills and tools necessary for doing the job. Also, based on what Josh told me, they did testing and determined in your case that landing gear rams were faulty and needed replacement, along with the hoses going to them. Other RVs with similar symptoms may only need the faulty hoses or other components replaced - ours being an good example of this. That's what I appreciated from Josh's explanation - they would thoroughly test the system to determine what was not good - not just assume and replace parts without knowing for certain. That's also what I found refreshing about Trailer Source RV Center in Colorado Springs. They didn't just assume our landing gear rams needed rebuilding or replacement and found the actual faulty parts.

Glenn,
I wish I could give you and others a good answer to that but I can't. During my email and phone conversations with Josh he never mentioned, and I never got the impression, that there was any particular age range of RVs that Lippert would or would not consider for performing the repairs/replacements. If you're experiencing the symptoms we had - landing gear slowly dropping when the RV was being towed - I would encourage you to contact Lippert about the problem and see where it leads. Just FYI, when I asked if they would consider this a safety issue, that is when the inquiry turned towards getting the problem taken care of with them covering the parts and labor cost (only), and making sure I was aware any costs incurred in getting the RV to their facilities and back would be at my cost. I told Josh I was grateful for their even making such an offer and fully understood why all other costs would be on us. BTW, looking at the fluid level in our hydraulic system tank, I couldn't tell that is was noticeably getting lower either. Your observations seem like mine regarding fittings being tight, with only one exception, and there was no fluid leakage apparently at any fitting except for the one, but there were numerous drops collected on the bottoms of hose loops. Closer inspection revealed there was visible fluid around the outside of the crimps of these hoses too. The leaking fluid was more like a thin film around the crimps so the red color didn't really stand out, but when I wiped them clean it was easy to see on the paper towel.