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Originally Posted by jas24
The best guy they ever had DRV got rid of.
His name was Kent Mickem and when you had a problem he would take care of it.
Seems no one cares anymore.....it's all about profit, not customer service
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I don't know that they got rid of him, I thought he left under his own power, but he was great to deal with the few times we need his help. As I recall he went back to the family business.