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RickandJanice · 09-15-2010, 05:50 PM

We have only had just two of ours fail so far. Both were just the crank out portion. The latest was just last week and the glass panes actually separated completely at the seal. Hehr replaced the first one at no charge. Still waiting to here if they will stand behind this one as well or charge for the replacement. Have heard they have quit replacing for free, but that was through people who go through DRV. On this one DRV said they would send a quote if I completed a form they sent. Hehr just asked for the measurements, so I'm trying to deal with Hehr directly before I respond to DRV. Will keep everyone posted.

09-15-2010, 05:50 PM	#2
RickandJanice Senior Member Join Date: Jul 2009 Posts: 119	We have only had just two of ours fail so far. Both were just the crank out portion. The latest was just last week and the glass panes actually separated completely at the seal. Hehr replaced the first one at no charge. Still waiting to here if they will stand behind this one as well or charge for the replacement. Have heard they have quit replacing for free, but that was through people who go through DRV. On this one DRV said they would send a quote if I completed a form they sent. Hehr just asked for the measurements, so I'm trying to deal with Hehr directly before I respond to DRV. Will keep everyone posted. __________________ Rick and Janice Binns 2006 MS 32TK3, Mor/Ryde Pin Box and I.S., Auto Level-Up 2012 Ford F450 6.7 L Diesel, air bags and 25K Reese Signature hitch (factory installed)