FWIW - Dometic recently replaced one of our 15k ac's/heat pumps. A mobile service tech installed the new unit, and he also said, prior to doing the job, that the Dometic standard hours were less than required. This service tech is someone I trust, and I paid the additional labor without question.
So, at least there are a number of installers in the industry that are in agreement that the Dometic standard is too low.
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Robert
Robert and Carlene
2005 RE3, S/N 2107 (sold Jan. 2010)
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