On my island there was only 1 plug, on the back side of the island close to the fridge side. Are you sure the plug itself is not the problem and power is not making connection in that plug? I had the island removed at the factory when they replaced the flooring, but I didn't watch that repair happen so not sure exactly where that power line travels to. I thought it went to one of those boxes under the slide. If you can see from under the trailer looking up into the belly, can you see any wire dropping down from the island area at all? It should have a connector box or possibly a junction box.
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2013 Tiffin Allegro 34 QFA
2015 Cadillac SRX (towed)
2019 Tesla Model X
1991 Avanti Conv
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