[terry and jo]

Now, what did I do with those "Chill" pills.

As of yet, being a first time purchaser of a Mobile Suites and not having had the chance to take it anywhere, I have NOT experienced any of the window problems. That is not to say that I won't have problems, but I still feel the need to chime into this thread.

Being a resident of Oklahoma, I can certainly say that porkchop has a point about the roads and how much damage to a rig that roads can have a factor in. If any of you have ever driven across Oklahoma, I think you can also attest to the fact that we have bad roads.

Just because someone posted an opinion other than someone else about Paul Cross isn't reason enough to take offense. Having been in jobs where I dealt with the public on a daily basis, including working and managing a retail store, I can attest that not everyone will have the same opinion of the same individual. Each of you are entitled to your opinion, based upon your experience with said individual. Apparently, porkchop had a different experience than others.

Now, with all due respect, I find it hard to believe that people want a retailer to "stand beside" their product well beyond the warranty period. Each of us has had the opportunity to decline to buy a product, based upon what we have heard about that company. And, believe me, on Fifth Wheel Forums we do hear a lot of complaints.

In spite of those complaints that I have heard in the past, I still chose to buy a Mobile Suites. In spite of those complaints, I would do so again. Will I someday regret those last two statements? Perhaps. But, I hope to continue to have the sense to stand back and consider ALL factors, not just because I was inconvenienced or had a bad part of on overall good product.

I have asked this question once before, but I'll repeat it again. Given similar prices between manufacturer's products, would any of us buy a DRV Suites product again? I ask that because I have heard a number of owners say that they would buy another DRV, or that they already have bought another one, in spite of any problems that they had in the past. The serial number on my unit is #5332. So I can presume that more than that have been sold over the years, yet we seem to hear complaints from less than 5 percent of that number of customers.

From a retailer's standpoint, while 5 percent or less is still not good, it also isn't bad, especially considering the complexity of the products.

If I have thus offended anyone, I'm sorry. It was not my intent to do so.

Terry